Freedom TeleWork: The Most Well-Rounded Virtual Call Center

FREEDOM TELEWORK has been credited as the most complete, simple and affordable Hosted Call Center.  With a simple web-based platform, this enabling technology can affordably service the needs of any contact center. They have smoothly bundled the most advanced telephony features with the most down to earth interface (even a caveman could do it).   No matter how small or large - whether your company has a great idea with a need for calling, an existing call center for expansion, or two to two-thousand people to get rolling on the phones - Freedom TeleWork can service you.

Freedom TeleWork is a hosted call center solution with all the bells and whistles of a traditional call center; including predictive and progressive dialing, chat, IVR, skills-based routing and click to call. What makes FT so unique is they have created the first international community of TeleWorkers these are people who provide inbound and outbound support, technical and sales inquiries, which allows for a customer to take advantage of favorable labor rates. Additionally, the company provides to its customers FTC call leads for both businesses and consumer calling lists. Corporate customers are able to instantly create such a call center with drastically reduced contact center costs and increased customer satisfaction. The first of its kind to truly cater to the small and medium sized business.
 
FTI has created the first truly simple virtual call center.  This system is self managed by corporate customers and home TeleWorkers using an internet interface.
 
The company makes it possible for any size business to use the internet to access and utilize an economical telecommunication and technology platform permitting both inbound and outbound call center activity to be remotely managed from a simple, easy to administer, onscreen control panel.  
 
Efficiencies will permit the company to become the lowest cost provider of high quality call center services affordable by virtually any company.  Small and Mid size companies are empowered to reduce Inbound and Outbound Telemarketing and Customer Service costs from an average of $1.85 a minute to as low as 18 cents/minute, including all costs.
 
Freedom TeleWork customers will be able to use their own personnel; or, alternatively, select from a pool of home TeleWorkers who have been recruited, trained and certified.  
 
Jennifer Gross works at Freedom TeleWork, a company that provides hosted call center solutions and services such as progressive dialing, inbound call center, chat, predictive dialing, CRM call center, and many more.